The Latest Insights
The digital workplace: Transforming the business landscape
In the past 12 months, digitization and automation have been the two most often discussed technologies firm leaders are leveraging…
Beyond numbers: Strengthening law firm client value and relationships
Data is a vital part of business strategy and operations, but with so much being measured and so many possible…
Culture vs. clients in law firms: Which is more important?
Law firms are managing client pressure to reduce fees without compromising on service while working harder to forge a stronger…
Disrupting traditions and pushing innovations in legal services delivery
The “future of work” has become part of everyday business lexicon, but what does that really mean for law firms…
Productivity and resource utilization: Forging a path to efficiency
In the first blog of our Future of Work Series, we examine one important factor gaining focus among legal, financial…
Setting up a digital mailroom: Top things to consider for information governance
A mailroom, while often overlooked, is a central part of the business ecosystem. It is the main entry for incoming…
State of the UK legal market: What should firms focus on for 2021 and beyond?
Strategy and culture dominated the talking points among law firm leaders at this year’s 8th Annual Sandpiper Partners London Legal…
Six ways law firms can improve their billings and cash collection
The COVID-19 crisis has brought cash collection front and center for law firms as they brace for its economic repercussions.…
Global law firm leaders discuss the future of the workplace, client service and business strategy
The pandemic is clearly going to be with us longer than many of us anticipated and although law firms around…
Innovate or get left behind: How law firms can emerge from the pandemic stronger
The COVID-19 crisis is providing an impetus for change, and law firms – once notoriously averse to rapid change –…
Support staff structures for the law firm of the future
In the past months, we’ve gathered valuable insights from various law firm leaders in our virtual roundtables and consultations. The…
Using the crisis to drive change: How should law firms react as offices reopen?
Phil Muller, Director of Legal Services at Williams Lea, joined a panel of UK law firm leaders at a special…
Reimagining the law firm as the world reopens
In an ideal world, a gradual return to the office during a pandemic would simply involve office disinfection and social…
Brave new world: Forging relationships using your virtual presence
Griffin Maloney, VP of Business Development, explains the importance of building a compelling profile in this new normal and the…
Client value is the key to making pricing work in a pandemic landscape and beyond
Phil Muller, Director of Legal Services at Williams Lea, joined a panel of UK law firm leaders and pricing specialists…
You can’t change what you can’t measure
Phil Muller, Director of Legal Services at Williams Lea, explains why metrics are so important to help evaluate and identify…
What now, what next? Preparing law firms for the new normal
Last week, our CEO Clare Hart joined a panel of prestigious law firm leaders to discuss the state of the…