The Latest Insights
Beyond business continuity: Business recovery and resilience
Griffin Maloney, Vice President of Business Development at Williams Lea, explains why financial services firms should start looking ahead, post-COVID-19,…
The end of snail mail: Digital mailrooms in a post-pandemic world
Jeremiah Kimento, Director of Digital Solutions at Williams Lea, explains the approaches to mail delivery and the critical role the…
Remote working: The rise of the virtual office
Joseph McSpadden, SVP at Williams Lea, shares what law firms can learn from younger generations about remote working and staying…
Efficiency and effectiveness – the perfect mix!
Phil Muller, Director of Legal Services at Williams Lea, explains how for law firms, long-term success can only be achieved…
No really, the time is now to prepare for an economic slowdown
Tim Ryan, Managing Director of Growth Enablement at Williams Lea, shares why firm leaders should consider taking certain measures to…
Change management: Today’s change agent, tomorrow’s hero
Tim Ryan, Managing Director of Growth Enablement at Williams Lea, explains how firms can manage change, and leverage it to…
IR35: Is it a driver to extend your firm’s use of onshore services?
HM Revenue & Custom’s (HMRC) new tax legislation on contractors, also known as IR35, will come into force on 6…
Supporting the development of young lawyers by testing the virtual captive
Phil Muller, Director of Legal Services at Williams Lea explains how virtual administrative support can help young associates reach their…
Evolving outside counsel guidelines: Shaping law firm-client relationships
Outside counsel guidelines and e-billing come with a slew of issues and challenges for both law firm partners and their…
Understanding clients’ needs: The core of successful compliance to outside counsel guidelines
It’s no longer a debate of whether US law firms have to live with outside counsel guidelines. Law firms, big…
Working differently: Creating an agile law firm
Law firms have enjoyed unparalleled performance in the last decade against a backdrop of difficult macroeconomic conditions and political uncertainty.…
Delivery of legal services: New directions in disruption and innovation
The increasing pace of change in client buying habits is driving a range of new ideas, technologies and innovations. To…
What Digital Transformation will Mean for Public Services
How the sector is transforming to create more efficient digital services Organizations often have complicated paper or email based workflows…
Overcoming Cyber Attacks: Why an organization’s people are its first line of defense
In partnership with Williams Lea, AXELOS provide some key insights on how companies today can enable their teams to be…
2018 Legal outsourcing trends & opportunities
The five key findings from this year’s survey indicate that law firms are trimming down back office costs to invest,…