Helping law firms evolve for the future and focus on core activities through technology-led, high-touch global legal support

Outpacing the competition and improving profitability

More hybrid working, the war for talent and shifting firm cultures are changing the way that partners, associates and support staff work. At the same time, client demands continue to expand, significantly impacting firms’ ability to manage growth and maintain or increase profits.

Building solutions for a more virtual and digital world

For more than 30 years, we have helped law firms evolve and revitalize their operations, improve support ratios, automate and digitize processes, enhance the growth potential of their workforce and adapt to changes that have challenged the cultural and institutional norm.

Relevant Services

How we help

  • Manage outside counsel guidelines, e-billing and collections

    Delivering effective billing processes that strengthen relationships and get you paid faster

  • Connect virtual and onsite teams

    Enabling a hybrid workforce through rightshore support models that enhance service levels

  • Improve secretary-to-attorney ratios

    Providing centralized secretarial support that optimizes staff structures

Ready to transform your operations?

Contact us


Dec 17, 2021

Global Insights

As Omicron halts the return to the office, law firm leaders seek new opportunities for change

The Sandpiper Partners Working Differently London, 2022 virtual roundtable, couldn’t have come at a more interesting time. As concerns over…

Dec 03, 2021

Global Insights

There is no normal: rapid change requires resilience

Phil Muller, director of legal services at Williams Lea, explains why law firms need to make better use of data,…

Nov 12, 2021

Global Insights

The pros and cons of virtual pitching: Client engagement vs. the bottom line

The shift to virtual meetings during the pandemic forced a change in the dynamics of dealmaking among bankers and their…

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